Terms & Conditions

Onsite & Virtual Training Courses

Terms of Payment

  • Payment is due in full upon completion of training.
  • We do not charge for travelling expenses. However if no onsite parking is available we reserve the right to pass on any public parking costs incurred.
  • If you need to set up an account in order to make payments to us, this must be completed before the training delivery date.
  • Interest is charged on late payment over 30 days at 8% above current Bank of England rate.
  • All amounts quoted are subjects to VAT at the current rate.

Booking Procedure

  • Training is confirmed only upon receipt of a fully completed booking form.
  • Completion of our booking form constitutes a contract with Paul Brown Training Ltd and acceptance of our payments terms (see above).
  • Once a booking form has been received, subsequent changes to course dates are subject to our re-scheduling terms (see below).
  • If  laptops are required, these must be requested on the booking form. Laptop hire is based on current rates (usual payment terms apply).

Cancellations

  • 11 – 15 days before course date: 50%
  • 6 – 10 days: 75%
  • 0 – 5 days: 100%

Re-scheduling

  • 11 – 15 days before course date: 25%
  • 6 – 10 days: 50%
  • 0 – 5 days: 100%

All durations are working days. Please note that if a rescheduled course is not booked within 5 working days from the request it will be classed as a cancellation and subject to the charges detailed above.

Public Training Courses

Terms of Payment

  • Payment is due in full with course booking. All training fees must be paid for no less than 10 days before the course start date.
  • All amounts quoted are subjects to VAT at the current rate.

Booking Procedure

  • Public course bookings cannot be confirmed without a completed booking form and full payment
  • Completion of our booking form constitutes a contract with Paul Brown Training Ltd.
  • Once a booking form has been received, subsequent changes to course dates are subject to our re-scheduling terms (see below).

Cancellations

  • 11 – 15 days before course date: 50%
  • 6 – 10 days: 75%
  • 0 – 5 days: 100%

Re-scheduling

  • 11 – 15 days before course date: 25%
  • 6 – 10 days: 50%
  • 0 – 5 days: 100%

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